Responsible Gaming
Gambling Should Be Fun, Not a Financial Solution
At Betway Casino, we believe gambling should be enjoyed as entertainment only. It is never a reliable way to make money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. Gambling is strictly prohibited for anyone under the legal age. If you are under 18, please do not access our casino services.
Betway Casino takes age verification seriously and reserves the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, help is available:
- Chasing losses – gambling more money to recover losses
- Hiding gambling activity – keeping gambling secret from friends or family
- Increased time and money – spending more time and money gambling than intended
- Neglecting responsibilities – prioritising gambling over work, studies, or family commitments
- Mood changes – becoming irritable or anxious when unable to gamble
- Borrowing money – using loans or credit to fund gambling
- Loss of control – being unable to stick to a budget or stop gambling
- Tolerance – needing to gamble with larger amounts to achieve the same excitement
Self-Help Tools & Responsible Gaming Features
Betway Casino provides several tools to help you gamble responsibly:
- Deposit Limits – Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits – Restrict the maximum amount you are willing to lose during a set period
- Reality Checks – Receive pop-up reminders during your gaming session showing time spent and money wagered
- Self-Exclusion – Temporarily or permanently exclude yourself from accessing Betway Casino
- Account Closure – Request permanent closure of your account if you wish to stop gambling entirely
To access these tools, please visit your account settings or contact our customer support team.
Support & Help Organizations
If you are struggling with problem gambling, confidential support is available:
United Kingdom
- GamCare – Free confidential support, information, and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) - GamStop – The National Self-Exclusion Scheme for gambling in Great Britain
Website: www.gamstop.co.uk
Self-exclude from all licensed online gambling operators - Gamblers Anonymous – A fellowship of individuals recovering from a gambling problem
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded treatment service
Website: www.cnwl.nhs.uk/npgc
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Counselling: 1800 858 858 (free, confidential)
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) – Free, confidential, 24/7
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Telefonberatung: 0800 1 372 374 (kostenlos, täglich 10–22 Uhr)
If You Need Help, Please Reach Out
Problem gambling can affect anyone. If you feel your gambling is becoming a problem, or if you are concerned about someone else, please seek help immediately. There is no shame in asking for support – trained professionals are ready to help you.
Your wellbeing is important to us. Contact one of the organisations listed above today.